380–415 V 3L N PE, 50–60 Hz, 7,4–8,8 kW (16 A) oder 220–240 V 1L N PE, 50–60 Hz, 4,4–5,2 kW (30 A)
Use cases
Where this machine fits.
⚡Suitable
Large open-plan offices and corporate headquarters
High daily capacity of up to 250 cups and unlimited beverage programming reliably meet the needs of large employee populations.
⚡Suitable
Hotels and hospitality establishments
The FoamMaster™ Pro milk system with hot and cold foam variants provides the beverage variety that guests expect in hospitality and food service.
⚡Suitable
Forecourt shops and retail locations
MDB-capable payment integration and the automated CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit suit unattended self-service operation at high-traffic locations.
Our rating in detail
Five public rating axes, weighted against the available evidence.
Design & build
8.0 / 10
Technology & features
9.0 / 10
Operation & maintenance
8.5 / 10
Capacity & range
8.5 / 10
Value for money
7.0 / 10
Our verdict
8.2Very good
In the data review, the Franke A800 FM CM achieves an overall rating of 8.2 and positions itself as a capable fully automatic coffee machine for locations with daily demand of up to 250 cups. It is particularly well suited for offices, hospitality establishments and retail operations seeking a broad range of hot beverages, including cold milk foam variants, from a single unit. Solid Swiss manufacturing and the automated cleaning system partially offset the high entry price in the enterprise segment. The manufacturer does not provide an official energy efficiency class or EcoGrade classification.
At a glance
Model
Franke A800 FM CM
Manufacturer
Franke
Category
Hot Drink Machines
Type
Bean-to-Cup
Price range
from €13,899
Overall score
8.2 / 10
Origin
Franke (CH)
Pros & cons
Pros
High hourly output with parallel dispensing for high-traffic locations
Swiss-manufactured construction quality with modular configuration concept for various deployment scenarios
FoamMaster™ Pro milk system with steplessly adjustable foam consistency for hot and cold milk beverages
FrankeConnect IoT platform enables real-time telemetry and central management of multiple locations
Large-format capacitive touchscreen display with unlimited beverage programming
CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit substantially reduces daily maintenance demand
Cons
Entry price in the enterprise segment requires careful payback planning, particularly for lower daily volumes
Fixed water connection mandatory — no internal freshwater tank available, constraining site selection
Three-phase power connection 380–415 V, 3L N PE, 50–60 Hz, 7.4 kW–8.8 kW (16 A) required, necessitating new installation at many sites
At approximately 63 kg empty weight, the machine requires a load-bearing surface and is only marginally suited for frequent relocation
Review
Overview
The Franke A800 FM CM is a fully automatic coffee machine manufactured in Switzerland from Franke Coffee Systems' A series. The designation "FM" stands for the FoamMaster™ Pro milk system, "CM" for the CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit — two core features that define this variant. The current generation was unveiled as part of the "New A Line" in October 2025 and brings an updated design and technical innovations compared to its predecessor. As a bean-to-cup system, the machine processes fresh beans directly into the finished beverage, covering a broad spectrum from espresso through cappuccino to filter coffee. Franke positions the A800 FM CM for locations with high beverage throughput — from large open-plan offices to hotel lobbies through forecourt shops. The recommended daily output of up to 250 cups underscores this positioning. The modular configuration concept allows the machine to be adapted with different grinder, powder-dosing and outlet options to meet specific requirements. Variants with up to 3, up to 2 and hot-water spouts or steam wands are available depending on the use case.
Design and Construction
With dimensions of 340 mm × 831 mm × 602 mm and an empty weight of approximately 63 kg, the A800 FM CM is among the more compact representatives of its performance class, yet still requires a stable and load-bearing mounting surface. The design is conceived as a countertop unit; the mandatory SU06 milk cooling unit is positioned beneath the counter and maintains milk at temperature continuously. Swiss manufacturing is reflected in solid material quality engineered for professional continuous-duty operation. Side panels, lockable bean hoppers and a front-facing outlet create a clean appearance that integrates equally well into hospitality areas and representative office environments. Compared to the previous generation, the new series is dimensioned slightly taller, reflecting the redesigned internal architecture. For operation, a fixed water connection is essential; wastewater drainage may be via a standard drip tray, an optional internal waste tank or a fixed drain.
Operation and Display
Operation is via a 10.4-inch (26.4 cm) touchscreen that, according to manufacturer specifications, enables intuitive beverage selection. The number of programmable beverage recipes is not limited by the manufacturer, allowing operators to adapt the product range flexibly to their target market — from classic espresso to seasonal specialities with powder additives. Each recipe can be individually adjusted in parameters such as grind size, brew time, milk proportion and foam consistency. The display also serves as the interface for machine configuration and displays maintenance alerts and fill-level notifications. For operators with multiple locations, the system offers via the IoT platform FrankeConnect the ability to manage recipes and settings centrally and transfer them to multiple machines. The capacitive technology of the touchscreen responds reliably to finger input and is significantly more durable than resistive displays during continuous operation.
Technology and Features
The eponymous FoamMaster™ Pro milk system produces both hot and cold milk foam in steplessly adjustable consistency — from liquid milk through to firm foam. This flexibility enables a broad milk beverage range covering both cold-brew variants with cold foam and classic cappuccino with creamy head. The CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit complements the milk system through automatic metering of cleaning product, significantly reducing manual cleaning effort and securing hygiene standards during ongoing operation. On the connectivity side, the A800 FM CM is equipped standard with a LAN interface; optional WLAN and LTE modules may be retrofitted via a Connection Kit. The IoT platform FrankeConnect provides telemetry data in real time and supports protocols such as MQTT and HTTPS for integration with higher-level management systems. For self-service scenarios, the machine can be equipped with MDB-capable payment units supporting coin, change and cashless protocols. Energy efficiency benefits from the HeatGuard system, which according to the manufacturer significantly reduces heat losses compared to conventional boiler systems. Electrical connection is via 380–415 V, 3L N PE, 50–60 Hz, 7.4 kW–8.8 kW (16 A), which presupposes a professionally secured three-phase power connection. There is no official energy efficiency class or EcoGrade classification for the Franke A800 FM CM.
Capacity and Maintenance
Franke recommends the A800 FM CM for daily output of up to 250 cups. Hourly output according to manufacturer specifications is in the three-digit cup range per beverage category, with parallel dispensing further increasing effective capacity and reducing wait times during peak periods. Bean hoppers can be configured in various ways — from a single large hopper through multiple smaller units for different roasts or decaffeinated coffee. Optional up to 2 enable preparation of cocoa, toppings or soluble specialities, expanding the range beyond pure coffee beverages, with programmable recipes unlimited by the manufacturer. The CleanMaster cleaning operates largely automatically and logs cleaning cycles, constraining daily maintenance routine to a minimum. The SU06 milk cooling unit with CleanMaster integration ensures the entire milk system — from intake line through outlet — is flushed without manual intervention. Bean hoppers, drip tray and grounds container are designed for convenient regular manual emptying and cleaning. Overall, the automation significantly reduces daily labour demand without eliminating the need for regular visual inspections.
Price and Performance
The Franke A800 FM CM is positioned in the enterprise price segment. Dealer prices range from 13,899–16,800 € net, with actual costs depending on selected configuration and sales channel. The comparatively high entry price is relativised in the context of the equipment offered: FoamMaster™ Pro milk system, CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit, IoT telemetry and modular configuration justify the investment especially at locations with high beverage throughput. When calculating total cost of ownership, operators should factor in installation costs alongside purchase price — particularly the essential fixed water connection and three-phase power connection according to manufacturer specifications. The automated cleaning via CleanMaster can save labour and material costs during operation and contributes to reducing operating costs long term. Lease offers are calculated by dealers on a project basis; publicly accessible standard rates are not currently available. In overall assessment, the A800 FM CM offers a compelling performance package for operators prioritising high beverage quality and low maintenance demand at professional throughput.
Technical data
All recorded data points at a glance.
Use & operations
Use cases / locations
Office, Hospitality / foodservice, Retail
Installation type
Tabletop
Environment (indoor/outdoor)
Indoor
Payment & connectivity
Telemetry / remote monitoring
Full (sales+stock+remote)
Technology
UI / display type
Touchscreen
Hot beverages
Milk system
Integrated chilled system
Brewing technology
Bean-to-cup
Service & compliance
Price segment
Enterprise
Dimensions & weight
Dimensions (W × H × D)
340 × 831 × 602
Weight (unpacked)
63 kg
Rated power consumption
7400 W
Power connection
380–415 V 3L N PE, 50–60 Hz, 7,4–8,8 kW (16 A) oder 220–240 V 1L N PE, 50–60 Hz, 4,4–5,2 kW (30 A)
Coffee technology
Approx. daily capacity
250 Tassen/Tag
Water supply
Mains connection
User reviews
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AIData review: AI-assisted source analysis, no hands-on test by us·Last checked: ·VendingTests.com editorial team·Rating criteria documented transparently
Frequently asked questions about Franke A800 FM CM
What beverages can the Franke A800 FM CM prepare?
The Franke A800 FM CM, as a bean-to-cup system, processes fresh beans directly into the finished beverage, covering the entire espresso and coffee spectrum. The FoamMaster™ Pro milk system additionally enables both hot and cold milk and foam beverages with steplessly adjustable consistency — from flat white through latte macchiato to cold-foam variants. Optional up to 2 allow cocoa, toppings or soluble specialities to be added to the range, with programmable recipes unlimited by the manufacturer.
What electrical connection does the Franke A800 FM CM require?
The machine requires a three-phase power connection 380–415 V, 3L N PE, 50–60 Hz, 7.4 kW–8.8 kW (16 A). Installation must be performed by a qualified electrical contractor and requires an appropriately secured supply line. At locations without existing three-phase connection, electrical pre-installation is necessary and should be factored into project planning and cost budgeting.
How does the CleanMaster cleaning system work?
The CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit meters cleaning product automatically and performs pre-programmed cleaning cycles independently. In conjunction with the SU06 milk cooling unit, the entire milk system — from intake line through outlet — is flushed without manual intervention. Cleaning cycles are logged, providing operators with complete documentation of hygiene measures and substantially reducing daily labour demand for machine cleaning.
What do the abbreviations FM and CM in the model designation stand for?
"FM" stands for FoamMaster™ Pro and designates the milk system that produces hot and cold milk and milk foam in variably adjustable consistency. "CM" stands for CleanMaster (CM) cleaning system with automatic dosing of cleaning product for the SU06 cooling unit and describes the automatic cleaning system with integrated cleaning-product metering. Together, these two designations define the equipment variant of the A800 and distinguish it from other configurations such as the EasyClean version.
Can the Franke A800 FM CM operate without a fixed water connection?
No, the Franke A800 FM CM is designed exclusively for operation with a fixed water connection and in this variant has no internal freshwater tank. The water connection must meet manufacturer-specified minimum requirements for pressure and flow rate to ensure reliable operation of the brew group and milk system. Locations without an existing water connection therefore require pre-installation by a qualified contractor.
What connectivity options does the machine offer?
Standard, the A800 FM CM is equipped with a LAN interface for network connection. Optional WLAN or LTE modules may be retrofitted via a Connection Kit to network the machine at locations without wired network infrastructure. The IoT platform FrankeConnect uses this connection for real-time telemetry, remote configuration and central fleet management via protocols such as MQTT and HTTPS.
Up to 80 cups daily, 7-inch touchscreen display, and HACCP-capable cleaning protocols: the WMF 1100 S is a compact super-automatic espresso machine for offices with 20 to 60 employees. The unit measures 325 × 500 × 571 mm, weighs approx. 25.5 kg, and fits most kitchen counters without structural modification. The removable brewing unit processes a maximum of 15 g coffee grounds per brew and delivers consistent results; cleaning protocols can be exported via USB for HACCP documentation.
Two operational limitations merit attention: the Basic Milk system draws milk via tube from an external cooler or milk carton, requiring more daily handling than an integrated refrigerated system. Additionally, WMF designates the 1100 S as discontinued—orderable only until 30.09.2026. New units cost €3,495 to €4,873 net depending on configuration; spread over five years, depreciation amounts to €699 to €975 annually, plus consumables and service charges. The machine suits operators seeking a low-maintenance office unit with HACCP documentation who do not operate high-throughput sites.
The luce zero is a ladder with five rungs, and its strength is that the footprint remains constant across all tiers: 640 × 1,830 × 705 mm, regardless of specification. The purchasing decision hinges on a clear breaking point. Between zero.1 and zero.2, power doubles from 1,600 to 3,200 watts, cup dispensing stations increase from one to two, grinders from one to up to two, and only here does the Varitherm induction system become available—for which Rheavendors claims 85 percent energy savings versus a boiler. Practically speaking: the smaller tiers operate at approximately 7 amperes on a standard outlet; the larger ones require 14 amperes and a dedicated circuit. The documentation is the weak point—weight, water connection, cup capacity, daily and hourly throughput, and any maintenance specifications are not publicly available.
Compact premium fully automatic coffee machine from Swiss heritage brand Schaerer, designed for mid-volume locations up to approximately 180 cups/day: video-capable 8-inch touchdisplay with three operation modes, BestFoam milk system for hot and cold specialty beverages, and CoffeeLink telemetry. As a countertop unit with internal tank or mains water connection options, the Skye remains flexibly deployable — its capacity is deliberately sized for mid-volume locations, not high-volume operations.
330 mm cabinet width, genuine espresso brewer (Z3000 L, maximum 12 g dose) and eight beverage options including chocolate: the Necta Koro Max Prime by Evoca (Varese, IT) is designed for offices with 30 to 80 employees and small food-service locations with moderate daily demand up to approximately 50 vends. Mains-fed variant from approximately €3,105 net (All4Vending DE); tank version up to €4,429 net (NL market). Two structural limitations: milk capability is restricted to powder, with no fresh-milk system. Telemetry and remote service are absent, as this device predates the 2020 product generation. Door opening for refilling triggers a complete device restart. Service infrastructure across the DACH region is sparse; spare parts arrive via specialist retailers with 3 to 10 days lead time. For office locations without high-throughput demands and with in-house cleaning staff, the device is a solid offering. Locations with more than 80 vends daily or requiring digital service interfaces should evaluate current OCS models with connectivity.